Registration
- Open the Sign Up form.
- Enter an e-mail address and a password, or use a social login.
- Fill in the personal details as on the identity document.
- Choose the account currency.
- Deposit €20 or more; the welcome tier or the sport bonus is assigned.
One account per person, household, address, e-mail, telephone, device and payment method is allowed, and a duplicate is closed; a self-excluded player who opens a new account is banned permanently.
Login
The form takes the e-mail address or username and the password, with the session closed from the account menu on a shared computer and a reset link on the form for a forgotten password.
Verification
| Document | Requirement | Time |
|---|---|---|
| Identity | Copy of passport or driving licence | Up to 24 hours |
| Address | Proof of residence issued within three months | Up to 24 hours |
| Card | Both sides in colour, if used for a deposit | Up to 24 hours |
| Source of funds | On request | On request |
Scroll horizontally to see the full table
Documents go to kyc@casperbets.com or the upload in the account, and a set sent in the first week is checked while the welcome pack is played, so the first payout is not held for the review.
Problems
- Forgotten password: reset link on the form; spam folder checked.
- Account blocked after failed logins: reopened by the support chat after the identity is confirmed.
- No confirmation e-mail: address checked; support resends it.
- Duplicate account: closed; the original is used.
Frequently asked questions
Is verification needed before playing?
No; before the first payout.
How long does it take?
Up to 24 hours with a complete set.
Which documents?
Passport or driving licence, a proof of address not older than three months and both sides of the card if one was used.
Can two accounts be held?
No; one per person, household, address, device and payment method.
How is a blocked account reopened?
Through the support chat after the identity is confirmed.